Pharmacists can give you advice on a range of conditions and suggest medicines that can help.
They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).
The new Pharmacy First service, launched 31 January 2024, adds to the existing consultation service and enables community pharmacies to complete episodes of care for 7 common conditions following defined clinical pathways.
Conditions we can treat as part of Pharmacy First are:
earache
Earache and pain can be caused by many things, but sometimes it's not known by what.
We can provide treatment if you need it, without you seeing a GP. (aged 1 to 17 years)
impetigo
Impetigo is a common and highly contagious condition that affects children between the ages of 2-5. It is caused by bacteria, usually staphylococci organisms.
infected insect bites
A pharmacist can advise you about medicines that can help ease the symptoms of a bite or sting, They can also provide other treatments if you need them, without you seeing a GP.
Shingles, also called herpes zoster, is a virus that impacts the nerves. Before you even see the first signs of a rash, you’ll likely experience burning, tingling, numbness, itching, and even shooting pain. (aged 18 years and over)
sinusitis
Sinusitis is swelling of the sinuses, usually caused by an infection. It's common and usually clears up on its own within 4 weeks. But medicines can help if it's taking a long time to go away.(aged 12 years and over)
You can ask a pharmacist about ways of relieving the pain and discomfort of a sore throat, You can buy medicine from a pharmacy without a prescription.
A pharmacist can also provide other treatments if you need them, without you seeing a GP.(aged 5 years and over)
urinary tract infections or UTIs
Urinary tract infections (UTI) represent the second most incidence-related infectious process, especially among women of all ages, but with greater impact on younger women.
They are the most frequent bacterial infections in primary care. Often they can be repeating.(women aged 16 to 64 years)
If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed. They will then update your GP health record. If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a GP for treatment.
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